Introduction

Lit Neo, the visionary founder of Tongle, has made significant strides in the realm of digital wellness. With a profound commitment to improving mental health and well-being, Lit Neo established Tongle as a revolutionary platform designed to assist individuals in navigating the complexities of mental wellness through innovative and digital solutions.

Background

For years, Lit Neo struggled with depression and anxiety, reaching a point where life felt devoid of meaning. Despite seeking help from mental health professionals, nothing seemed to make a difference. This led Lit Neo to take a different approach—studying and researching mental health independently. During this time, Lit Neo discovered a singing platform where people could connect and sing together. It was through this experience that Lit Neo realized the transformative power of engagement and simply having someone to listen. Lit Neo saw how many mental health approaches exist, but we often focus on just one—counseling. That’s when Lit Neo knew something different had to be created. The platform was named Tongle, derived from the Chinese word meaning "when we come together, we find an abundance of happiness." It reflects the core idea of the platform: healing through connection, collaboration, and shared experiences.

Tongle Milestones

Under Lit Neo’s leadership, Tongle has grown exponentially over the years. The journey wasn’t easy—starting out with the aim of helping individuals was a noble direction, but it proved challenging to generate significant revenue. Through trial, error, and countless experiments, Lit Neo and the team discovered that focusing on corporate wellness not only provided a more sustainable model, but it also allowed them to impact a much larger audience, creating a “pay it forward” movement in the process.

Under Lit Neo’s care, several innovative software solutions were developed, including the Employee Assistance Portal, the Listener App, the Strongler Mental Health Ring, the Tongle Clubhouse, and the Tongle Mental Health Aider (trademarked) Workshops and Courses. In just a few short years, Tongle has gained significant momentum, expanding its reach to governments, NGOs, and multinational corporations (MNCs).

 

Tongle’s mission is to provide comprehensive digital solutions that empower individuals to take charge of their mental health. Lit Neo envisions a world where everyone has access to affordable, effective, and personalized mental wellness tools.

Listener App and Tongle Mental Health Aider Programme

Under the guidance of Lit Neo, two primary services—mental health support and a 24/7 listening app—have emerged as the clear option for many individuals looking to embark on their journey toward mental wellness.

The Tongle Mental Health Aider Workshop is a 2-day training led by licensed counselors, teaching participants to recognize, support, and guide those facing mental health crises. Includes a guidebook written by a clinical psychologist.

Additionally, Tongle offers a 24/7 online platform where users can connect with diverse listeners worldwide for support through text, audio, or video calls, providing access to both trained professionals and compassionate listeners.

Impact and Recognition

Since its establishment, Tongle has earned acclaim for its groundbreaking contributions to corporate mental wellness through the EAP (Employee Assistance Portal). Led by Lit Neo, the portal is celebrated for its intuitive interface and effective outcomes. Esteemed clients such as BMW, Agoda, Watsons, and Cuckoo collaborate with us to create holistic solutions for their employees.

Additionally, we have been fortunate to partner with universities to offer resources that promote mental wellness among students.

Tongle is continuously broadening its influence, making a positive difference for thousands of users around the globe.

Awards and Acknowledgements

  • Innovative Wellness Startup Award (2022): Recognizing Tongle’s pioneering role in digital mental health solutions.
  • The Asia honesty award & golden phoenix award entrepreneurial excellence award (2023)
  • Shanghai honourable women entrepreneur business award (2023)
  • United States Kindness in Community Award (2024)
  • ITEC 2024 Global Entrepreneurship (2024): Celebrating the platform’s innovative impact on community mental health.

Lit Neo’s establishment of Tongle marks a significant advancement in the field of digital mental wellness. By combining technology with compassion, Lit Neo is not only transforming how individuals approach mental health but also helping to destigmatize it, making mental wellness an attainable goal for all.

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