Breaking the Silence: How Lit Neo Uses AI and Human Connections to Turn Mental Health Struggles into Stories of Hope

Chronicling the stories of visionaries like Lit Neo, who are transforming mental health care with cutting-edge AI, global partnerships, and a mission to make wellness accessible to all.

“Mental wellness is not a luxury—it’s a necessity. And we’re here to make sure that it’s available to everyone.”

These words, spoken by Lit Neo, founder of Tongle, encapsulate the driving force behind her mission to revolutionize mental health care. What began as a bold vision in Singapore has now grown into a global movement, with Tongle impacting over 500,000 users across Malaysia, Hong Kong, Australia, the U.S., and China. Lit’s journey is a testament to the power of innovation, determination, and a deep commitment to making mental wellness a universal priority.

A Singaporean Vision

In a world where mental health is often overlooked or stigmatized, one Singaporean woman dared to dream of a future where mental wellness was 24/7 accessible, proactive, and seamlessly integrated into everyday life. That woman is Lit Neo, the visionary founder of Tongle, a trailblazing company that has revolutionized the mental wellness landscape through AI-driven solutions as well as placing priority for human interactions. 

The Spark of an Idea

Lit’s inspiration for Tongle came from a simple yet profound realization: mental health care was often reactive, not preventive. “I saw a gap in the way mental health was approached,” she recalls. “People were struggling, but resources were either inaccessible, expensive or carried too much stigma.”

This realization sparked the creation of Tongle, a platform designed to make mental wellness proactive, accessible, and stigma-free. Lit’s vision was clear: to empower individuals to take control of their mental health before crisis arose.

Scaling a Global Movement

From its humble beginnings in Singapore, Tongle quickly gained traction, thanks to Lit’s unwavering focus on building trust. “Trust from investors, trust from corporate partners, and most importantly, trust from the people using our platform,” she explains.

This trust propelled Tongle into the global arena, engagements with industry giants like Agoda, BMW, Watsons, Tesla, and Shangri-La Hotels. These collaborations not only established Tongle’s credibility but also expanded its reach into corporate wellness programs. In just the past year, Tongle has seen a 122% increase in corporate adoption, a testament to its growing influence.

One of Tongle’s most significant milestones came with its strategic partnership with Aon Insurance, one of the world’s leading insurance providers. “This partnership is a game-changer,” Lit says. “We’re extending our AI-driven mental health services to businesses across APAC, ensuring that companies—big and small—can provide their employees with real-time mental health support.”

A Holistic Approach to Prevention

Lit Neo believes that true mental wellness isn’t just about treating issues—it’s about preventing them before they arise. “Wellness isn’t just about dealing with stress; it’s about living in a way that prevents burnout in the first place,” she explains. “Mental health is deeply connected to our physical and emotional well-being, and that’s why prevention is at the heart of everything we do.”

This philosophy comes to life in the Tongle Club House, a 24/7 digital sanctuary where users can access counseling, fitness programs, nutrition advice, and more. It’s not just a space for recovery—it’s a proactive ecosystem designed to help people build resilience, maintain balance, and thrive in their daily lives.

“The Tongle Club House reflects our belief that mental wellness is a lifestyle,” Lit says. “By addressing the root causes of stress and burnout—whether it’s through movement, mindfulness, or meaningful connections—we’re empowering people to take control of their well-being before challenges escalate.”

Innovating with Wearables

Tongle’s commitment to innovation is evident in its latest venture: the Strongle Smart Ring. This wearable device uses AI to analyze stress levels in real-time, offering actionable insights to help users manage their mental health on the go.

“We wanted to give people a simple, seamless way to monitor their mental well-being,” Lit says. “The Health Smart Ring is about making self-care effortless and intuitive.”

Global Recognition and Impact

Tongle’s groundbreaking work has not gone unnoticed. In 2024, the company received the prestigious Born This Way Foundation Award, Lit is one of three recipients from Malaysia, while the only winner from Singapore in the Born This Way Foundation Award is from the Singapore Mental Health Association. This distinction really emphasizes just how competitive and prestigious the award is, making it even more significant that Tongle was recognized alongside such impactful organizations. Winning such an award is no small feat, especially given the global competition. It truly speaks to the transformative work that Tongle is doing in the mental health space, highlighting its dedication and impact on a global scale.

Furthermore, Tongle’s groundbreaking work earned Lit the China ITEC Talent Entrepreneurship Award. Out of over 50,000 entrepreneurs and 11,000 projects from 73 countriesTongle received the Merit Award, standing out as one of the top 55 companies among the 3851 applications received. As part of this honor, Tongle was awarded a 200,000 RMB prize to support its expansion into the Chinese market, strengthening its position as a key player in the mental health space.

The Road Ahead

Lit’s vision for Tongle’s future is as ambitious as it is inspiring. The company is set to launch its Global Listener 24/7 App, a groundbreaking platform that ensures no one ever has to feel alone. “After two years of development, we’re finally bringing it to the world,” Lit says.

Beyond the App: Tongle’s Vision for AI-Driven Mental Wellness

Tongle, the company behind Lit Neo, is focused on expanding its investor network and advancing AI-driven mental wellness solutions. “The mental wellness industry is booming,” says Lit. “The AI-driven market is projected to exceed $26 billion by 2027. Investors joining us now are fueling a revolution in global mental health care.”

Already at its Series A stage, Tongle recently raised $2 million SGD in funding. This milestone highlights strong investor confidence and sets the stage for further innovation in mental health solutions. With this funding, Tongle aims to scale its platform and drive meaningful change in mental wellness worldwide.

A Mission That Drives Her

Lit Neo’s unwavering dedication to her mission is truly inspiring. Her commitment to Tongle’s cause stems from a deep, personal connection to the impact the company is making. The stories of individuals whose lives have been transformed by Tongle serve as a constant reminder of the profound difference she’s helping create. Since Tongle’s inception, the company has been instrumental in preventing 436 suicides, a remarkable achievement that speaks to the urgency and importance of its work. However, there have also been heartbreaking instances where they couldn’t save someone in time, a painful reminder of the challenges in the fight against mental health crises. It’s not just about business for Lit—it’s about changing lives, one story at a time.

Her journey is a powerful example of how one person’s vision, when fueled by passion and innovation, can spark a movement. Through Tongle, Lit is not only building a successful global company but also shifting the narrative around mental wellness. Her work is laying the foundation for future generations to embrace mental health care in a way that is more inclusive, accessible, and transformative. It’s clear that this is just the beginning of something far-reaching and deeply impactful.

About Tongle Group

Tongle Group is an innovative wellness company that is revolutionizing mental health through AI-powered technology and holistic lifestyle services. Founded by Lit Neo, the company offers personalized mental health assessments and wellness solutions to individuals and organizations globally. Tongle has expanded to Singapore, Malaysia, Hong Kong, Australia, the United States, and China, with a growing network of multinational corporate clients, including BMW, Watsons, Cuckoo, Tesla, Shangri-La Hotels, and InterContinental Hotels.

Tongle is also a certified social enterprise in Singapore, committed to improving access to mental health services for underserved communities. Additionally, Tongle Group is ISO 27001 and HIPAA certified, ensuring the highest standards of data security and privacy. The company also has four patents pending for its innovative software and hardware solutions.

For more information, visit www.about.tongle.space or follow us on social media @TongleWellness.

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Kyle Noel

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