Frequently AskedQuestions – Tongle Mental Wellness

HELP & SUPPORT

Frequently Asked Questions

Friends and Family:

How can I invite friends and family to join Tongle?

You can invite friends and family to join Tongle by sharing your unique referral link. You’ll find this link in your account settings. Simply share it with them, and they can sign up using that link.

Is there a limit to the number of people I can invite?

No, there is no specific limit to the number of people you can invite to Tongle. You can invite as many friends and family members as you like.

Do my friends and family need a special code to sign up?

No, your friends and family can sign up using your referral link; they don’t need a special code.

Can my invited friends and family access all Tongle features?

Yes, invited friends and family have access to all Tongle features, just like any other user.

What if my friends or family encounter technical issues while signing up?

If your friends or family encounter technical issues during the sign-up process, they can reach out to our support team for assistance via our contact form on the website.

Are there any costs associated with inviting friends and family?

No, there are no costs associated with inviting friends and family to Tongle. It’s a free platform, and inviting others is a way to grow our community.

Data and Security:

How is my data protected on Tongle?

We take data protection seriously. Tongle employs industry-standard security measures to safeguard your data. You can find detailed information about our data protection practices in our Privacy Policy.

What security measures are in place to safeguard my personal information?

Tongle uses encryption, secure authentication, and access controls to protect your personal information from unauthorized access.

Who has access to the data I share on Tongle?

Tongle respects your privacy. By default, only authorized users can access your data. You can also control your privacy settings to further restrict who can see your content.

Can I control the privacy settings of my account?

Yes, you can customize your privacy settings in your account preferences. You can choose who can see your posts, messages, and other content.

What happens if I forget my password?

If you forget your password, you can click on the “Forgot Password” link on the login page. Follow the instructions to reset your password via email.

How can I report any security concerns or issues?

If you have security concerns or encounter any issues, please contact our support team through the contact form on our website.

Creating Your Account:

What information do I need to provide when creating a Tongle account?

Currently, Tongle does not offer social media sign-up options. You can create an account using your email address and a password.

Is there a minimum age requirement to create a Tongle account?

Yes, you must meet the minimum age requirement specified in our terms of service to create a Tongle account. The specific age requirement may vary by region.

Do I need to pay to create an account?

No, creating a Tongle account is completely free. There are no charges associated with account creation.

How long does it take to set up a Tongle account?

Setting up a Tongle account is a quick process and typically takes just a few minutes. After providing your information and verifying your email address, you can start using the platform.

Can I change my account details after creating it?

Yes, you can change your account details, including your profile information and settings, after creating your Tongle account. Simply go to your account settings to make changes.

Accessing Your Account:

How can I log in to my Tongle account?

To log in to your Tongle account, visit the Tongle Clubhouse website and click on the “Log In” button. Enter your registered email address and password, then click “Log In.”

What should I do if I can't remember my login credentials?

If you can’t remember your login credentials, click on the “Forgot Password” link on the login page. Follow the instructions to reset your password via email.

Can I use Tongle on different devices?

Yes, you can access Tongle from different devices, including smartphones, tablets, and computers, as long as you have an internet connection.

Is there a mobile app for accessing Tongle?

Yes, there is a mobile app available for Tongle. You can download the Tongle Clubhouse app from the App Store (for iOS) or Google Play Store (for Android).

How can I customize my profile and settings?

You can customize your profile and settings by logging in to your Tongle account and accessing the “Profile” or “Settings” sections. Here, you can edit your profile picture, bio, and privacy settings.

What do I do if I encounter issues accessing my Tongle account?

If you encounter any issues accessing your Tongle account, you can reach out to our support team for assistance via the contact form on our website.

Platform Queries:

How do I sign up for Tongle?

To sign up for Tongle, visit our website at https://www.tonglespace.com/ and click on the “Sign Up” button. Follow the prompts to create your account by providing your name, email address, and a secure password.

What is the Tongle listeners app content policy?

The Tongle listeners app content policy can be found in the “Content Policy” or “Community Guidelines” section of our website. It outlines the rules and standards for content posted on the platform, ensuring a safe and respectful environment for all users.

How can I report inappropriate content or users on Tongle?

To report inappropriate content or users on Tongle, simply click on the “Report” button located next to the content or user’s profile. Our moderation team will review the report and take appropriate action.

Is Tongle available on mobile devices?

Yes, Tongle is available on mobile devices. You can download the Tongle listener’s mobile app from the App Store (for iOS) or Google Play Store (for Android) to access the platform on your smartphone or tablet https://linktr.ee/tongle.

What are the privacy settings on Tongle website?

Tongle offers various privacy settings that allow you to control who can see your content and interact with you on the platform. You can customize these settings in your account preferences to suit your preferences.

How do I reset my password if I forget it?

If you forget your password, go to the Tongle login page and click on the “Forgot Password” link. Follow the instructions to reset your password via email. Make sure to choose a strong and secure password for your account.

HELP & SUPPORT